Your calls, handled by AI.
Support, sales, collections, bookings — live in weeks.
FAQ
Everything we get asked on the first sales call. If yours isn't here, ask Vora directly.
Is this just another chatbot?
No. Vora runs on real telephony with sub-300ms turn-taking. Customers don't know they're talking to AI unless you tell them.
Will it work with our existing call center?
Yes. We sit on top of your SIP trunk or carrier. Keep your numbers, your IVR, your agent desktop.
How long to go live?
Two weeks for a single workflow. Six weeks for a full deployment with CRM integration and QA loops.
What about hallucinations?
Vora uses deterministic agent graphs with LLM reasoning on top. Tools and policies are hard-coded. The model can't invent a refund policy.
Who owns the data?
You do. Recordings, transcripts and derived insights are yours. We're a processor, not a controller.
Can it transfer to a human?
Yes — warm transfer with a 15-second context summary spoken to the human agent before the customer is connected.
Do you replace agents?
We replace the boring 70%. Your humans get the calls that actually need a human.
What if the model is down?
We have multi-model fallback (GPT → Claude → Gemini) and a degraded-mode IVR that takes a callback if everything fails.
Ready to hear it for yourself?
Book a 30-minute call with a solutions engineer who's run a contact center.